I waited months to get the thumping sound fixed, and it was allegedly done this week. New shocks are what
It will probably take another four months and six communications to the office -- two in writing -- to get it fixed again.
Under consideration is doing repairs myself, with my own tools, at my own house. Even if I only billed for parts, it might be worth it for the time I save. Plus, lives wouldn't be at risk.
I'll keep you posted...
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